Excellent service for product returns

<p>I recently had to return a malfunctioning Philips dictaphone that I purchased from Takealot.</p> <p>The item was still under warranty.</p> <p> </p> <p>I have found the entire experience excellent:</p> <p>1. I easily logged the issue online</p> <p>2. The item was collected by takealot</p> <p>3. Communication from Takealot was regular and clear</p> <p>4. Excellent service from Philips for replacing the item.</p> <p>5. Takealot couriered the replacement back to me.</p> <p> </p> <p>What stress-free service from a great company. </p>