DC
David C

1 reviews | Active since May 2016

05 May 2016, 18:25

Excellent Service

I had built a new PC, which resulted in my Adobe e-book reader software no longer matching to the device. This meant that e-books I had previously purchased from Takealot were no longer opening on my new PC. I spent hours with Adobe support to resolve the matter, and finally they said I must contact the vendor. I duly did this and dealt with Jesse Raymond at Takealot. Jesse did a fantastic job in resolving the issue within 2 days and my previously bought e-books (Law textbooks, actually) were once again accessible to me. Compared to another looting online retailer, Takealot service is excellent, and I want to extend personal thanks to Jesse for a great job, both via e-mail and phone.

0
Replies (1)
takealot.com
takealot.com's reply05 May 2016, 18:29
Official

Hello David Claase,

Thank you for taking the time to write to us, expressing your satisfaction of the service you received from our team member.

It is always a pleasure hearing from our customers and knowing that they are happy puts a smile on our face.

Thank you for your support and your wonderful feedback and we look forward to seeing you again soon.

Regards

Takealot.com