GE
Grant E
1 reviews | Active since May 2015
14 May 2015, 11:02
Excellent Customer Service
I want to thank Sara Thielman a team leader in the Takealot call centre for her excellent service and for keeping me informed on the progress of my query. <br> <br> I had a voucher that I was unaware had expired and Sara really went out of her way to remedy the situation. Thank you Sara for your excellent customer service and you really understand the principal of treating customers fairly<br> <br> Thank you once again<br> Grant Engelbrecht
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Replies (1)takealot.com's replyOfficial
14 May 2015, 11:13Hello Geeboy,
Thank you for your sincere compliment. It's wonderful when a customer takes note of any of our efforts to make an experience more enjoyable. Things might not always go as expected, but given the opportunity we'll always jump in to turn it around.
Thanks for taking the time to share this with us, will make sure to pass it on to Sara as well.
Best regards,
takealot.com
Thank you for your sincere compliment. It's wonderful when a customer takes note of any of our efforts to make an experience more enjoyable. Things might not always go as expected, but given the opportunity we'll always jump in to turn it around.
Thanks for taking the time to share this with us, will make sure to pass it on to Sara as well.
Best regards,
takealot.com
takealot.com's reply14 May 2015, 11:13
Official
Hello Geeboy,
Thank you for your sincere compliment. It's wonderful when a customer takes note of any of our efforts to make an experience more enjoyable. Things might not always go as expected, but given the opportunity we'll always jump in to turn it around.
Thanks for taking the time to share this with us, will make sure to pass it on to Sara as well.
Best regards,
takealot.com
Thank you for your sincere compliment. It's wonderful when a customer takes note of any of our efforts to make an experience more enjoyable. Things might not always go as expected, but given the opportunity we'll always jump in to turn it around.
Thanks for taking the time to share this with us, will make sure to pass it on to Sara as well.
Best regards,
takealot.com
