DR
Dirk R

1 reviews | Active since Dec 2022

08 Apr 2024, 15:37

Excellent aftersales service.

I ordered a soldering set from Takealot on Saturday March 23 2024. It was delivered on Thursday March 28 - the day before Easter Friday. I tested it the same day and found that is was not working. (This could have happened with any outlet, selling soldering sets.) So, I called Takealot and logged a complaint. They came to collect it on the Tuesday after Easter weekend (the 2nd) - no questions asked - and delivered the new one on Friday 5 May and the new one is working perfectly.

This is the kind of service I like - fast an efficient. Thank you Takealot. You are champions in resolving issues.

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