JG
Jiven G

1 reviews | Active since May 2015

27 May 2015, 15:58

Excellence in all aspects!

I've ordered numerous items on Takealot recently - deliveries are averaging 2 per week. The deliveries are so timeous, sometimes delivered a day before the stipulated delivery date! <br> <br> On my last order, some items had a lead time of an extra 2 weeks. On 26.05.2015 I emailed and requested if they could split the order and send the items that were in stock, and send the balance later when that arrives. At 9:30PM the same night I get a response they have effected that, but could not say exactly when the order will arrive. <br> <br> To my surprise, it arrived today, 26.05.2015! Needless to say they have obviously undertaken to deliver the balance of items at their cost on a further date. <br> <br> I give [URL Removed] staff high praise for all aspects of their business. Pricing, especially their Daily Deals, are unquestionably the best available. Normal items are still priced extremely keenly. Their top notch service and response to queries, and willingness to go the extra mile just takes them to a level I have not experienced with any retailer. Well done Takelot, and your delivery partner!<br> <br> PS.... I've already taken alot more, which I expect will be delivered before the end of the week :).

0
Replies (1)
takealot.com
takealot.com's reply29 May 2015, 07:50
Official
Hello Jiven,

There's no better way to start a day than with a lovely compliment like this. We're really glad to hear about your pleasant experiences & that you've come to enjoy the benefits & convenience of shopping with us. We'll always try & assist wherever we can with whatever we can to make your experience with us even greater and we're delighted that you've taken us up on this, because when you're happy we're happy! ;)

We appreciate the awesome feedback & look forward to hearing from you again.

We'll do our best to keep the good times rolling!

Kind Regards,
takealot.com