JN
Joseph N
1 reviews | Active since Feb 2014
08 Dec 2015, 22:00
EVERYTHING IS A LIE
1.I WOULD LIKE TO CANCEL THE FOLLOWING ORDER NUM :***.<br> I placed the order on the 27/11/2015,i did an eft but i made a mistake putting the wrong order num. I called and said what i did,i also send the proof of payment. After numerous calls and e-mails i eventually got some body to help me. Now my order is delayed to *********** people working there. The dvd \Home"said 7-10 working days now i see it says 20-25 working days. I placed the order to get it before Christmas. I want the full refund done and i will go get it myself.<br> <br> 2. Order num ***<br> I placed the order on the 05/12/2015"
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takealot.com's replyOfficial
09 Dec 2015, 10:40Hello joseph7815,
Thank you for taking Unathi from our complaints team's call to apologise for the frustrating experience you've had. Our complaints team has taken over this matter and are liaising with our finance department to process your refund request. They will monitor this request to make sure that it is processed without a hitch and as quickly as possible.
Once this has been actioned our team will provide you with the proof of payment for the refund.
Kind Regards,
takealot.com
Thank you for taking Unathi from our complaints team's call to apologise for the frustrating experience you've had. Our complaints team has taken over this matter and are liaising with our finance department to process your refund request. They will monitor this request to make sure that it is processed without a hitch and as quickly as possible.
Once this has been actioned our team will provide you with the proof of payment for the refund.
Kind Regards,
takealot.com
Best regards,
takealot.com's reply09 Dec 2015, 10:40
Official
Hello joseph7815,
Thank you for taking Unathi from our complaints team's call to apologise for the frustrating experience you've had. Our complaints team has taken over this matter and are liaising with our finance department to process your refund request. They will monitor this request to make sure that it is processed without a hitch and as quickly as possible.
Once this has been actioned our team will provide you with the proof of payment for the refund.
Kind Regards,
takealot.com
Thank you for taking Unathi from our complaints team's call to apologise for the frustrating experience you've had. Our complaints team has taken over this matter and are liaising with our finance department to process your refund request. They will monitor this request to make sure that it is processed without a hitch and as quickly as possible.
Once this has been actioned our team will provide you with the proof of payment for the refund.
Kind Regards,
takealot.com
Best regards,