1 reviews | Active since Sept 2014
Everyone needs a THANDI!!
It is not often I give compliments but here I just have to. I needed to do a return for a product, Thandi was helpful in all aspects was able to answer every question I threw at her (I think I finally met my match), yet even though so many questions she remained tactful and respectful through out the call. I requested that the item not be delivered but rather that I collect at the Milnerton warehouse, she promised to find out and call me back. Later the day she called giving me info on when I can expect delivery etc, and just like she said I received the item on the day. (smiley face).<br> <br> I called again today for another query on another item, imagine my surprise and joy when I heard it was Thandi on the other side :). Again she dealt with my query with swiftly!.<br> <br> Hey Takealot, is there a chance I can get Thandi's direct number?<br> <br> Thandi well done and keep up your good work, you are the reason I have even more faith in Takealot!!!
We couldn't help but smile at this one. Sounds like you put Thandi through the ringer & we're glad to hear she came through with flying colours. We don't have direct lines for our agents, but we'll make sure to feed this back to Thandi & customers service management.
Thanks so much for taking the time to share your great experience.
Much appreciated!
takealot.com
Best regards,
We couldn't help but smile at this one. Sounds like you put Thandi through the ringer & we're glad to hear she came through with flying colours. We don't have direct lines for our agents, but we'll make sure to feed this back to Thandi & customers service management.
Thanks so much for taking the time to share your great experience.
Much appreciated!
takealot.com
Best regards,
