Empty promises

I ordered a 4tb Hard drive on the 9th of March. Payment was received and all was in order. By the 12th I had had no notification about shipping so I mailed to quary, I then get a mail stating that they don't have stock and supplier is expected to receive stock on the 17th. (4:33pm) I then request a full refund as they are unable to for fill my order. I receive a mail from them the morning of the 13th (8:27am) stating that the supplier received stock and my drive was shipped the previous night. (not sure how they got this right)<br> I received the drive on the 16th only to find it was damaged so I put in a return order. <br> After collection I had to wait a few more days for them to access the damaged drive and credit my account even after I asked for a refund. <br> I landed up ordering another drive through takealot for delivery on the 25th. Nothing arrived so I queried it. apologies all-round, The drive is scheduled for delivery on the 27th.<br> I have just received notification that my drive has been rescheduled for delivery on Monday before 5pm.<br> <br> This fiasco started on the 9th and is still not rectified. <br> I have once again requested a full refund and I'm not prepared to wait any longer