1 reviews | Active since Jul 2017
Empty promises
<p>Good day</p> <p>Please see emails below</p> <p> </p> <p>##- Please type your reply above this line -##</p> <p> </p> <p>Thank you for contacting takealot.com.</p> <p>We have received your service request. One of our shopping assistants is reviewing your request and will generally respond within 2-12 working hours, depending on volumes.</p> <p>Please note our operating hours below:</p> <p>Mon-Friday 07:00 to 22:00 <br /> Sat-Sunday 09:00 to 18:00</p> <p>Check out our FAQ section for more information.</p> <p>Please respond to this email if you have any additional queries relating to this service request.</p> <p>Kind regards,<br /> takealot.com Team</p> <p>Grant Murray</p> <p>Aug 10, 08:36 SAST</p> <p>Good day</p> <p>Kindly note that my order's status shows cancelled when i logged on but payment was already made</p> <p> </p> <p> </p> <p>Ayesha Ariefdien (takealot.com)</p> <p>Aug 10, 08:48 SAST</p> <p>Good Day Grant <br /> <br /> Thank you for contacting us <br /> <br /> We sincerely apologize for the inconvenience caused .<br /> <br /> The reason the order was cancelled is due to the supplier currently being out of stock and unable to fulfill the order .<br /> The credit has been added to the profile .Kindly provide us with banking details in order for the refund to be processed <br /> <br /> Please feel free to contact us with any further queries <br /> <br /> Kind Regards </p> <p>Ayesha Ariefdien</p> <p> </p> <p> </p> <p> </p> <p>##- Please type your reply above this line -##</p> <p> </p> <p>Your request ([Delivery] I have a delivery question not listed here, can you help)) has been updated.</p> <p>Ayesha Ariefdien (takealot.com)</p> <p>Aug 10, 09:52 SAST</p> <p>Good Day Grant <br /> <br /> Thank you for the response <br /> <br /> We once again sincerely apologize for the inconvenience caused.<br /> <br /> As per our telephonic conversation we will be placing a new order for you.<br /> The order number ********** 2 there is however a lead time of 3-5 working days in which we will receive the stock from the supplier .<br /> <br /> We sincerely apologize for the inconvenience caused <br /> <br /> Kind Regards </p> <p>Ayesha Ariefdien<br /> </p> <p>Grant Murray</p> <p>Aug 10, 09:15 SAST</p> <p>Good day</p> <p>Kindly note that It is not acceptable as when I ordered the memory card it was not out of stock and the memory card deal still reflects on your website</p> <p>Attachment(s)<br /> ~WRD000.jpg<br /> image001.png<br /> </p> <p>Ayesha Ariefdien (takealot.com)</p> <p>Aug 10, 08:48 SAST</p> <p>Good Day Grant <br /> <br /> Thank you for contacting us <br /> <br /> We sincerely apologize for the inconvenience caused .<br /> <br /> The reason the order was cancelled is due to the supplier currently being out of stock and unable to fulfill the order .<br /> The credit has been added to the profile .Kindly provide us with banking details in order for the refund to be processed <br /> <br /> Please feel free to contact us with any further queries <br /> <br /> Kind Regards </p> <p>Ayesha Ariefdien<br /> </p> <p>Grant Murray</p> <p>Aug 10, 08:36 SAST</p> <p>Good day</p> <p>Kindly note that my order's status shows cancelled when i logged on but payment was already made</p> <p>[1G7P6Z-48Z2]</p> <p> </p> <p> </p> <p> </p> <p> </p> <p><br />Payment Confirmation<br /> </p> <p>Order Number: ********** 2<br />Ordered on 2017-08-10<br /> </p> <p>Hi Grant,<br /> <br /> Thank you, we've received your payment for order ********** 2.<br /> <br /> Your order is being processed and your estimated delivery date is Friday, 02 January 1970.<br /> <br /> Once your order is ready to be delivered, you will receive an SMS notification confirming your scheduled delivery date.<br /> <br /> <br /> <br /> Thanks for shopping with us!<br /> <br /> Regards,<br /> The Takealot Team<br /> </p> <p>Order Details<br />Deliver To:<br />Grant <br /> Momentum 67 Koranna Ave Doringkloof<br /> Centurion<br /> 157 <br />Estimated Delivery Date:<br />Friday, 02 January 1970<br />Delivery Method:<br />Standard<br />Payment Method:<br />Deposit<br />Items in this order<br />1<br /> <br />Kingston Micro SDHC Class 10 UHSI Card Enhanced - 32GB<br />R 299.00<br />Subtotal:<br />R 299.00<br />Shipping:<br />R 0.00<br />Discount:<br />- R 100.00<br />Credits:<br />- R 199.00<br />Total:<br />R 0.00</p> <p><br />Need help? Find the answer here<br /> </p> <p> </p> <p> </p> <p>Richard Rodrigues (takealot.com)</p> <p>Aug 10, 13:47 SAST</p> <p>Hi Grant<br /> <br /> We're terribly sorry to let you know that we no longer have stock of the following item in your order.<br /> <br /> Kingston Micro SDHC Class 10 UHSI Card Enhanced - 32GB <br /> <br /> Unfortunately we are unable to source the item from our suppliers. We have therefore cancelled the item from your order and credited your Takealot profile.<br /> <br /> Please let us know if you would prefer a refund by replying to this email (please provide your banking details if you paid by deposit).<br /> <br /> Please accept our sincerest apologies if any inconvenience has been caused.<br /> <br /> Kind regards,<br /> <br /> The Takealot Team</p> <p>Richard Rodrigues</p> <p> </p>