MK
Maarten K
1 reviews | Active since Dec 2015
17 Dec 2015, 11:02
Empty Promises
Now going into the fourth consecutive day of waiting for my package to be delivered before 5pm. All promises regarding expedited delivery and call backs by various staff members just remain that, empty promises. It is just all very disappointing. If you can't deliver, just say so. Don't overpromise, and underperform.
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
17 Dec 2015, 16:02Hello Maarten___K,
It's unacceptable that we've failed to deliver your parcel to you on more than one occasion. It really should not have been such a struggle to get this situation corrected and we know the only way to make this up to you is to ensure that your parcel is delivered to you ASAP. Our complaints team is liaising with the responsible courier management team and they'll be in touch with you as soon as they've received the relevant feedback to assist in resolving this matter with you.
Sincerely,
takealot.com
It's unacceptable that we've failed to deliver your parcel to you on more than one occasion. It really should not have been such a struggle to get this situation corrected and we know the only way to make this up to you is to ensure that your parcel is delivered to you ASAP. Our complaints team is liaising with the responsible courier management team and they'll be in touch with you as soon as they've received the relevant feedback to assist in resolving this matter with you.
Sincerely,
takealot.com
Best regards,
takealot.com's reply17 Dec 2015, 16:02
Official
Hello Maarten___K,
It's unacceptable that we've failed to deliver your parcel to you on more than one occasion. It really should not have been such a struggle to get this situation corrected and we know the only way to make this up to you is to ensure that your parcel is delivered to you ASAP. Our complaints team is liaising with the responsible courier management team and they'll be in touch with you as soon as they've received the relevant feedback to assist in resolving this matter with you.
Sincerely,
takealot.com
It's unacceptable that we've failed to deliver your parcel to you on more than one occasion. It really should not have been such a struggle to get this situation corrected and we know the only way to make this up to you is to ensure that your parcel is delivered to you ASAP. Our complaints team is liaising with the responsible courier management team and they'll be in touch with you as soon as they've received the relevant feedback to assist in resolving this matter with you.
Sincerely,
takealot.com
Best regards,