MM
Majatladi M

1 reviews | Active since Apr 2021

30 Aug 2021, 12:25

Empty perfume bottles

I ordered 100 ml bottles of perfumes and got ink cartridges, this has probably happened to me me more than 4 times now. I am tired now and my last refund hasn't been processed as yet. I don't know if you guys consider your customers and value them, especially if you guys have not delivered before, but we still continue ordering from you. I guess we not important. Very quick in receiving money but delivering the right order or refunds is absolutely ridiculous. Please refund my money and come take your ink cartridges.

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Replies (1)
MM
Majatladi M's update01 Sept 2021, 12:26
Reviewer Update
So since the 25th of August, you guys only realized today that you don't have stock, this is ridiculous, may I please have my money back please this can't continue happening and frankly is the most inconsistent service I have ever received.

Hi Majatladi,

I trust you are doing well.

Thank you for logging your return with the Takealot.com Returns Department.

I'm so sorry that the item you received is not as per the description or as the image on the website, and I do apologize for the frustration caused to you.

Item: 100ml Empty curveman bottle with silver spray top and cover- 20 pack

Unfortunately, we no longer have stock of this item in order for us to investigate the matter. Once the return has been received at the warehouse, we will credit you the amount paid.

Should you prefer a refund instead, please inform us so that we can have the refund processed.

Apologies for the inconvenience caused.

Kind Regrds,
Brandon.S