LS
Liezel S
1 reviews | Active since Sept 2013
14 Jan 2016, 09:10
Empty canister??? Wrong sizes
1st I receive 4 shirts of completely wrong sizes, your system ordered the wrong sizes but on my profile it shows exactly what I ordered. Then I receive dog calming spray and the canister is completely empty/dry!!!!!<br> I never received poor service like this from Kalahari!!! It's ridiculous!!!vand yes I have logged returns on everything!!
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takealot.com's replyOfficial
14 Jan 2016, 15:51Hello Liezel_Smith,
We sincerely apologise for the inconvenience you may have experienced with the mishap in your orders. Thank you for taking our complaints teams call today and allowing us to investigate this matter and explain our processes to you.
We have escalated this to the relevant parties and will be in touch with you again shortly to send you the correct items as soon as our listing has been rectified.
Regards
Takealot.com
We sincerely apologise for the inconvenience you may have experienced with the mishap in your orders. Thank you for taking our complaints teams call today and allowing us to investigate this matter and explain our processes to you.
We have escalated this to the relevant parties and will be in touch with you again shortly to send you the correct items as soon as our listing has been rectified.
Regards
Takealot.com
Best regards,
takealot.com's reply14 Jan 2016, 15:51
Official
Hello Liezel_Smith,
We sincerely apologise for the inconvenience you may have experienced with the mishap in your orders. Thank you for taking our complaints teams call today and allowing us to investigate this matter and explain our processes to you.
We have escalated this to the relevant parties and will be in touch with you again shortly to send you the correct items as soon as our listing has been rectified.
Regards
Takealot.com
We sincerely apologise for the inconvenience you may have experienced with the mishap in your orders. Thank you for taking our complaints teams call today and allowing us to investigate this matter and explain our processes to you.
We have escalated this to the relevant parties and will be in touch with you again shortly to send you the correct items as soon as our listing has been rectified.
Regards
Takealot.com
Best regards,