Email Order Confirmed COD, Online says Await DEP

1. Followed steps 1/2/3 of checkout, sys allowed me to select COD when going to step 4 it says sorry no COD allowed, so i closed screens and never checked out. 2. Moments later rec email confirming COD order and goods will arrive Monday. 3. Sys shows awaiting pmt. 4. Cust Serv says sorry I am not in a Mr Delivery Delivery Zone. 5. I have placed many orders with Takealot and have paid COD and Mr Delivery has delivered the orders, I am in a Main City Centre. 6. I responded explaining that Its not the first time i have paid COD and Mr delivery has come to be many times before, I also said it could be a website problem, but they dont seem to understand or have not read my email properly. 7. It frustrates me that the person did not look into my acc before sending me **** saying no COD avail as I am not in the delivery zone. I find when I contact them they have *********** people on the other end who do not investigate your account but send you nonsense replies. This is not the first issue regarding COD and I am in strong mind that it will be the last as I have been put off Takealot (Seems they getting too big too fast) and cannot deal with issues effectively.