1 reviews | Active since Jan 2019
Ek is nie gelukkig met die tipe diens wat Takealot lewer nie/ I am not happy with the type of service that Takealot provides.
Dit is nou presies die t****e produk in 1 maand wat ek bestel en moet terug stuur omdat die produk of gebreuk is of die verkeerde produk word vir my gestuur en elke keer kos dit my ekstra geld vir die aflewering.
Ek bestel twee "Relaxing EMS Foot Massager" by julle waarop ek moet R90 ekstra vir die ander een betaal omrede Takealot te nalatig is om te sê dat dit is net een per kliënt eerder sê hulle dan dis die laaste produk op die rak en so kom die bestelling uiteindelik 11 dae later eers by my aan en die een produk is gebreuk. So om die produk terug te gee is 'n helse kopseer omrede die manager by die Takealot kantoor is ombeskof en nie eers te praat dat ek het gevra dat hulle vir my 'n nuwe produk stuur en Takealot gee vir my eerder die krediet terug so nou moes ek nog R80 las net om weer die produk te bestel omrede die prys al intussen op gegaan het.
So bestel ek toe my volgende produk die "5-in-1 EMS Toning & AB Stimulator" van twee verskillde rekeninge af want Takealot kan mos nie sê dis "only one per customer" nie hulle sê mos net daar is nie meer beskikbaar nie. So na 14 dae toe ek uiteindelik my bestelling kon gaan afhaal by die warehouse toe is dit twee verskillende produkte en glad nie wat ek bestel het nie. Ek het weereens 'n "replace order" aangevra en sien dat daai item nou al dubbel die prys is waarvoor ek betaal het so hoeveel gaan ek nou weer moet inbetaal vir Takealot se nalatigheid?
Ek wil ook net noem dat hierdie produkte by die china winkel gekry kan word vir BAIE minder as die prys wat julle dit voor verkoop en dis PRESIES DIESELFDE PRODUK. As julle gaan aanhou om china gemors te verkoop teen drie keer die prys sal ek nooit weer van julle dienste gebruik maak nie.
This is now exactly the second product in 1 month that I order and have to send back because the product is either broken or the wrong product is sent to me and each time it costs me extra money for the delivery.
I order two "Relaxing EMS Foot Massager" from you on which I have to pay R90 extra for the other one because Takealot is too negligent to say that it is only one per customer instead they then say it is the last product on the shelf and so the order finally reached me 11 days later and the one product was broken. So returning the product is a hell of a headache because the manager at the Takealot office is rude and not to mention that I asked them to send me a new product and Takealot is giving me the credit back so now I had to pay in another R80 just to order the product again because the price had already gone up in the meantime.
So I ordered my next product the "5-in-1 EMS Toning & AB Stimulator" from two different accounts because Takealot can't say it's "only one per customer" they just say it's no longer available. So after 14 days when I was finally able to collect my order from the warehouse it was two different products and not what I ordered at all. So once again I requested a "replace order" because I can see that item is now double the price I paid for so how much will I have to pay again for Takealot's mistake?
I also just want to mention that these products can be found at the china shop for MUCH less than the price you are selling them for and it is EXACTLY THE SAME PRODUCT. If you are going to continue to sell china junk at three times the price I will never use your services again.
