EFT payments can't be traced neither refunded!

Be extremely careful when requested by Takealot to make EFT payments after you've placed a COD order. I placed an order # ********** 6 on 23 May 2019, was instructed via e-mail by Amiena Taliep, Tshepang Oageng & Michael Morgan to make an EFT payment as Skynet does not accept COD payments. Proof of EFT payment was submitted on 29 May 2019. Made contact with the call centre today 5 June 2019 and told by Monica Khoza that my order was cancelled by Takealot. She was unable to provide me with a reason, probably due to their ****py systems. It is quite obvious that the refund won't be possible as the EFT payment of R1 198 has gone into someone's back pocket. True South African style. i would recommend that Takealot is avoided when doing online shopping. Not trustworthy at all!