****ed off Take Alot client

I'm so fed by now with Take Alot it's been 3 weeks since I ordered the 1st tool set , and I still haven't received my order!!! CAN IT BE SO DIFFICULT TO GET A DECENT ANSWER???? firstly my order was canceled due to no stock so I ordered again, and since then the 2nd order is now hanging in the air for 2 weeks and has not shipped yet, the delivery date is two day passsed. every assistant I speak to says they are following up and never from them again. I've sent multiple emails and no answer, I've phoned 35 times and nobody picks up the phone. WHAT am I supposed to do??? I'll really go nuts and put this nonsense on social media and distribute it everywhere with my face showing I don't care as this customer service is ridiculous. ****ed off client