Ebucks STILL not received

I complained initially via e-mail on 14 May to Takealot for not receiving any of the e-bucks for the orders I had placed during April. There was barely any meaningful response from Takelot. After I lodged a complaint on Hellopeter I was contacted almost immediately on 22 May by Takealot to apologize for the lack of communication and to tell me to be patient and wait for Ebucks to allocate my orders, as this has to be done manually. I was told that I hadn't entered my ID number when placing orders. This is absolute nonsense as I know exactly how the App works i.t.o capturing your ID to earn ebucks, I have screenshots to prove it. To date I have not received my April e-bucks and have had no correspondence since 22 May (9 days ago!) as to what is going on.<br> <br> Takealot, where are my ebucks?