eBooks Purchaed no longer availabe

I purchased two eBooks from Kalahari which subsequently ended up being bought by Takealot, Takealot limit the the downloads of the ebooks and are now telling me it’s in their T&Cs, however I never purchased the books from Takealot but Kalahari, hence the T&Cs I agreed too were Kalaharis and NOT Takealots, when I brought this to Takealots attention I get the following reply: We sincerely apologize and acknowledge that the matter has caused frustration and an inconvenience to you understanding that an apology does not correct the situation.

We are definitely looking at ways we can provide a better service to our customers on a daily basis and it's our customers feedback that leads us in the right direction.

Once again please accept our sincere apologies for the inconvenience caused.

This doesn’t help the fact that I am now unable to read two books which I PAID FOR due to Takealot pushing their T&Cs on to a customer that was originally a customer of Kalahari and now is forced to Takealots T&Cs eventhough I didn’t sign up with their T&Cs, I highly recommended you find another online shopping platform, Takealot will just rip you off.