CC
Corne C
1 reviews | Active since Oct 2011
01 Dec 2015, 12:33
Ebooks error Greek to Takealot
I bought a lot of ebooks - however I want to download it on my laptop/pc, but I get errors on most books. This has been escalated to Takealot, various emails etc., but still not solved. My account was credited with R101, but the value of the books is a lot more.
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takealot.com's replyOfficial
01 Dec 2015, 13:02Hello cornecoertze,
We've instructed our complaints team to liaise with our eBooks department to get more insight into this matter and the issues you've experienced. We'll do our best to get this matter resolved ASAP, but kindly ask for a bit of time to investigate this with the relevant parties.
Our complaints team will be in touch with you to assist with this matter as soon as they've gathered the necessary details to do so.
Kind Regards,
takealot.com
We've instructed our complaints team to liaise with our eBooks department to get more insight into this matter and the issues you've experienced. We'll do our best to get this matter resolved ASAP, but kindly ask for a bit of time to investigate this with the relevant parties.
Our complaints team will be in touch with you to assist with this matter as soon as they've gathered the necessary details to do so.
Kind Regards,
takealot.com
takealot.com's reply01 Dec 2015, 13:02
Official
Hello cornecoertze,
We've instructed our complaints team to liaise with our eBooks department to get more insight into this matter and the issues you've experienced. We'll do our best to get this matter resolved ASAP, but kindly ask for a bit of time to investigate this with the relevant parties.
Our complaints team will be in touch with you to assist with this matter as soon as they've gathered the necessary details to do so.
Kind Regards,
takealot.com
We've instructed our complaints team to liaise with our eBooks department to get more insight into this matter and the issues you've experienced. We'll do our best to get this matter resolved ASAP, but kindly ask for a bit of time to investigate this with the relevant parties.
Our complaints team will be in touch with you to assist with this matter as soon as they've gathered the necessary details to do so.
Kind Regards,
takealot.com