MH
Michael H

1 reviews | Active since Nov 2011

16 Jul 2015, 11:53

Earth to Takelot!

So, it seems as if customers are nobody these days....Why you ask, well, let me tell you ..., I am a student at Unisa, who needs a certain book for my studies. I immediately ordered it, unfortunately, through this Takealot establishment.<br> I paid the amount, and see on my account that my payment HAD been received and was informed that I would receive my book on Friday the 10th of July 2015. But as you can tell by me being incredibility sarcastic, I haven't received jack ****, not even a reply to my email asking what the status of my order is etc etc etc .... I have been on the website since Monday and it indicates that they do have stock of this book, but then it indicates that they will only be able to deliver my order by 9 September 2015?? I only have limited time before my first assignment is due! I NEED my book! NOW!<br> <br> So ... proposition, please employee me as a senior manager so i can fire the *********** fools that cant seem to do their jobs properly, and then i can also get a staff discount on my purchase for the incredible inconvenience, OR just do your work and process the orders, contact the customers and update your website with the correct information!!!<br> <br> Thanks

0
Replies (1)
takealot.com
takealot.com's reply16 Jul 2015, 12:45
Official
Hello 2Bimpressed,

We're sorry for the frustrating experience and that we've not rep**** to your e-mail yet. We usually respond to queries quit quickly and will investigate why this hasn't happened with your enquiry. As discussed with Melissa earlier we're busy looking into this with the buyer and will do our best to get this sorted out ASAP.

She'll be in touch again as soon as we've received feedback on the matter.

Kind Regards,
takealot.com