CN
Colin N
1 reviews | Active since Mar 2015
21 Mar 2015, 14:48
DVD Region 1
I recently ordered and received the DVD Heist from TakeaLot. When I tried to play it on my DVD player it gave me the error message that this DVD could only play in Region 1. Region 1 is America that is this DVD would only play in America. Why would TakeaLot ship a DVD to me in RSA that can only be played in America? In addition there was no warning label (that warned that this DVD can only be played in America) on the cover of this DVD, TakeaLot now refused to refund me.
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takealot.com's replyOfficial
21 Mar 2015, 20:55Hello GoodGuyColin,
We're sorry to hear about this situation, but we do offer many international DVDs and take care to mention this in the product title & listing details so that our customers can make an informed decision. As per our returns policy this is unfortunately not an accepted item, which is why your request was declined. We'll ask our complaints team to double check in the morning to make sure these details were noted on the listing for this particular item.
Regards,
takealot.com
We're sorry to hear about this situation, but we do offer many international DVDs and take care to mention this in the product title & listing details so that our customers can make an informed decision. As per our returns policy this is unfortunately not an accepted item, which is why your request was declined. We'll ask our complaints team to double check in the morning to make sure these details were noted on the listing for this particular item.
Regards,
takealot.com
takealot.com's reply21 Mar 2015, 20:55
Official
Hello GoodGuyColin,
We're sorry to hear about this situation, but we do offer many international DVDs and take care to mention this in the product title & listing details so that our customers can make an informed decision. As per our returns policy this is unfortunately not an accepted item, which is why your request was declined. We'll ask our complaints team to double check in the morning to make sure these details were noted on the listing for this particular item.
Regards,
takealot.com
We're sorry to hear about this situation, but we do offer many international DVDs and take care to mention this in the product title & listing details so that our customers can make an informed decision. As per our returns policy this is unfortunately not an accepted item, which is why your request was declined. We'll ask our complaints team to double check in the morning to make sure these details were noted on the listing for this particular item.
Regards,
takealot.com