1 reviews | Active since Feb 2014
Hi There,<br> <br> So Friday 20 Nov 2015 at 10h22 I called confirmed a delivery on a particular notebook which I would purchase for the job I will be starting on 23 Nov 2015. The lady that assisted me advised delivery will take a few days as the item is not available in JHB, however delivery on 24 Nov 2015.I then proceeded with the purchase online and choose the only delivery option which was for the 24 Nov 2015.Around 20h00, I receive an email advising that my order is with Skynet(my interpretation is my goods are with Skynet and delivery is on track. I then proceed to track the shipment and the tracker indicates delivery 1 Dec 2015.<br> <br> I then sent an email to the info team and received a snotty response of delivery will not take place earlier than 1 Dec 2015 from Ashley Claasen. I call the care centre spoke to zodwa explained the above and she could not fix the issue. I requested a call back from a manager. 3 hours later and 2 follow-up calls from me after demanding to speak to a manager. I get through to Luke. Complete disregard to try expedite the delivery and explaining policy and process.<br> <br> I have to receive my item on 24 Nov 2015.<br> <br> Please get a senior manager to call or email.
Best regards,
Best regards,
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