1 reviews | Active since Oct 2009
Downhill slide
<p>My latest experiences with Takealot.com have been very unsatisfactory.</p> <p>I ordered a Sunbeam kettle. The product arrived faulty. Went through the whole process of returning, checking the item and getting a new one. The new one lasted 4 months. No replacement so I got a credit.</p> <p>Ordered iPhone covers and screen protectors - Shocking Quality!</p> <p>So I needed a new kettle and as Takealot had a Mellerware promotion and competition I ordered a Mellerware kettle. Stock was available. The full amount went off my account, Takealot says they app**** the credit. Emails... Phone calls... Then no delivery cause supplier out of stock.</p> <p>useless!</p> <p> </p>
Hello Grets,
We are terribly sorry about the unpleasant experience you had with us recently.
Thank you for taking our complaints teams call this evening and providing us with details regarding your concerns.
We have escalated the issues you have raised to the departments involved and we will reach out to you with feedback as soon as we receive a response.
Regards
Takealot.com
Best regards,
Hello Grets,
We are terribly sorry about the unpleasant experience you had with us recently.
Thank you for taking our complaints teams call this evening and providing us with details regarding your concerns.
We have escalated the issues you have raised to the departments involved and we will reach out to you with feedback as soon as we receive a response.
Regards
Takealot.com
Best regards,
