DONT WANT TO RETURN MY MONEY

<p>I ORDERED A PRODUCT AND IT WAS NOT WHAT I EXPECTED IT TO BE , I THEN RETURNED THE PRODUCT , WHICH WAS IN GOOD CONDITION, THEY MAKING EXCUSES ABOUT THE PACKAGING OF THE PRODUCT, TELLING ME THE INNER BOX IS MISSING AND DONT WANNA RETURN R409 FOR A SIMPLE BOX. I NEED A DIFFERENT PRODUCT OR THEY CAN DEDUCT THE MONEY OF THE BOX AND GIVE ME THE REMAINDER.</p>