LJvR
Leon Janse van Rensburg

1 reviews | Active since Jan 2019

28 Dec 2019, 11:51

DON'T PURCHASE ELECTRONICS FROM TAKE A LOT!!

I bought a 65" JVC television from Take a lot 6 and a half months ago. We used the TV for maybe 3 months as we moved and our things had to go in storage. After having the TV up again for a month the TV started giving problems, it stayed frozen on the same screen for more than 12 hours. After requesting a refund from Take a lot they informed me that their warranty as well as the manufacturers warranty has expired after only 6 months. I get that Take a lot themselves have a 6 month warranty but selling electronics that only has a 6 month manufacturers warranty shows the business ethics take a lot has. Where is the customer protection? 6 months after spending R8500 with them they just turn there back on the customer and say it's not there problem. Just got a short email from them saying the supplier is closed for the season, sorry for the inconvenience. So what they are saying is they aren't going to do anything from their side although I bought it from them, it's up to the supplier.

Surely a company of their size should have some form of customer protection/ insurance. Selling any product with a 6 month manufacturers warranty protects the customer in no way what so ever, as long as they get their money.

I've been a long standing customer and spend thousands with Take a lot in a year and to get this kind of service is appaling.

DON'T PURCHASE ELECTRONICS FROM TAKE A LOT!!!

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