bR
blake R
1 reviews | Active since Jan 2016
07 Mar 2016, 22:57
dont jon TAKEALOT tey r crossing the line now
Oder number *** I got my order to day now I was not at home so I did let my aunt Excep. The Delivery BT to my surprise My aunt tells me the delivery guy did take a pic of her and the house to that's not right why is your delivery company taking pics of my house and of the lady who did sign for it TAKEALOT this is not right and I am very unhappy and don't think I'll shop with this company anymore
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takealot.com's replyOfficial
08 Mar 2016, 16:20Hello blake9699,
Please accept our sincerest apologies as this must have been quite unexpected for your aunt! Our complaints team have tried calling you, but have thus far been unsuccessful.
Taking a picture of the person signing for the parcel, as well as of the location, is common practice (although relatively new at Takealot) in order to ensure our customers peace of mind when handing a parcel over to someone other than the intended recipient.
Should you so wish,we will gladly give you a call to clarify further. Please respond to the email sent earlier today with a suitable time we are able to do so.
Regards
Takealot.com
Please accept our sincerest apologies as this must have been quite unexpected for your aunt! Our complaints team have tried calling you, but have thus far been unsuccessful.
Taking a picture of the person signing for the parcel, as well as of the location, is common practice (although relatively new at Takealot) in order to ensure our customers peace of mind when handing a parcel over to someone other than the intended recipient.
Should you so wish,we will gladly give you a call to clarify further. Please respond to the email sent earlier today with a suitable time we are able to do so.
Regards
Takealot.com
takealot.com's reply08 Mar 2016, 16:20
Official
Hello blake9699,
Please accept our sincerest apologies as this must have been quite unexpected for your aunt! Our complaints team have tried calling you, but have thus far been unsuccessful.
Taking a picture of the person signing for the parcel, as well as of the location, is common practice (although relatively new at Takealot) in order to ensure our customers peace of mind when handing a parcel over to someone other than the intended recipient.
Should you so wish,we will gladly give you a call to clarify further. Please respond to the email sent earlier today with a suitable time we are able to do so.
Regards
Takealot.com
Please accept our sincerest apologies as this must have been quite unexpected for your aunt! Our complaints team have tried calling you, but have thus far been unsuccessful.
Taking a picture of the person signing for the parcel, as well as of the location, is common practice (although relatively new at Takealot) in order to ensure our customers peace of mind when handing a parcel over to someone other than the intended recipient.
Should you so wish,we will gladly give you a call to clarify further. Please respond to the email sent earlier today with a suitable time we are able to do so.
Regards
Takealot.com