mD
mark D
1 reviews | Active since Feb 2014
22 Jan 2016, 13:23
Dont honour their commitment
Order 2 items.got invoice.paid.got confirmation.<br> Then there was a problem with one item.price was wrong.supplier didnt have stock etc.etc<br> Offered me R200.as gesture.joke.<br> Very dissapointed.will hand over to my attorney.
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takealot.com's replyOfficial
22 Jan 2016, 16:02Hello mgd,
We regret your disappointment at the pricing error that occurred our website. Mistakes like this can happen. However, we picked up the error before completing your order by making delivery to you. We cancelled your order as our terms and conditions permit us to do.
We hope that the above explanation and the voucher that we have offered you, will help to restore some goodwill in takealot.com.
Regards
Takealot.com
We regret your disappointment at the pricing error that occurred our website. Mistakes like this can happen. However, we picked up the error before completing your order by making delivery to you. We cancelled your order as our terms and conditions permit us to do.
We hope that the above explanation and the voucher that we have offered you, will help to restore some goodwill in takealot.com.
Regards
Takealot.com
Best regards,
takealot.com's reply22 Jan 2016, 16:02
Official
Hello mgd,
We regret your disappointment at the pricing error that occurred our website. Mistakes like this can happen. However, we picked up the error before completing your order by making delivery to you. We cancelled your order as our terms and conditions permit us to do.
We hope that the above explanation and the voucher that we have offered you, will help to restore some goodwill in takealot.com.
Regards
Takealot.com
We regret your disappointment at the pricing error that occurred our website. Mistakes like this can happen. However, we picked up the error before completing your order by making delivery to you. We cancelled your order as our terms and conditions permit us to do.
We hope that the above explanation and the voucher that we have offered you, will help to restore some goodwill in takealot.com.
Regards
Takealot.com
Best regards,