1 reviews | Active since Oct 2009
Dont feel too safe using the PayFast service
I recieve the below error message every single time I use payfast on takealot. The payment goes off my bank account but then does not reflect as paid on takealot. I question the encyprtion and security you provide me as an online customer. You offer me an instant EFT option, make me vulernable to opening up my banking profile while connected to your site, and then every time it fails. On top of that the systems are not in sync! Just how secure is your service really? I guess this will have to be yet another delayed order thanks to the so called instant EFT payment option that really is not instant. <br> <br> We experienced an error connecting to FNB.<br> We are aware of the problem and will attend to it ASAP. We apologize for the inconvenience.
We are sorry for the frustration you have experienced using Payfast. Our customer service team will be in touch to confirm your order number and our finance team will liaise directly with Payfast regarding the connectivity issues you experienced and to make sure your payment is allocated correctly.
We also want to reassure you that your personal details are 100% safe and secure when you transact using any of Takealot's payment methods. All transactions are encrypted using appropriate encryption technology. In the instance of Payfast, when you make a payment through their gateway they use Extended Validation SSL with 256-bit encryption, which is the highest level of encryption currently available.
Kind Regards,
takealot.com
We are sorry for the frustration you have experienced using Payfast. Our customer service team will be in touch to confirm your order number and our finance team will liaise directly with Payfast regarding the connectivity issues you experienced and to make sure your payment is allocated correctly.
We also want to reassure you that your personal details are 100% safe and secure when you transact using any of Takealot's payment methods. All transactions are encrypted using appropriate encryption technology. In the instance of Payfast, when you make a payment through their gateway they use Extended Validation SSL with 256-bit encryption, which is the highest level of encryption currently available.
Kind Regards,
takealot.com
