Dont expect a refund or exchange from Take a LOT

After purchasing a electrical product that has 24 months warranty on the item , I returned it after 6 months and was declined a exchange, Because they have no stock I had to be refunded,They indeed had stock and told me to re purchase item, that was double the price. Then When I wanted to go purchase one I saw I saw a shaver for R599 and when clicking on it ,it was R899.This is false advertising, .after fighing regarding that I just gave up as service has become so POOR .when asking for a refund jade advised me the full R469 would be refunded ,when I got the refund notice it was only R169 ,as vouchers as no refundable BUT jade ensured me that R469 would be credited.This whole issue has been one big JOKE..i spend 1 week o the phones with you and yet the issue is not even resolved, This kind of behavior is unacceptable, undermining, rude and unprofessional. I was not asking for a favour , I wanted what was due to me and it has now been long overdue. If this is how you treat some of your customers like myself then your CRM capabilities are utterly poor. This issue is creating a very bitter environment and leaving a lasting impression as to my dealings with Take a lot..