Don't Ever Buy An Ebook From Takealot

I needed a book before the weekend so last night I log on to Takealot to buy an ebook thinking I could download it instantly. Boy was I wrong! At first it refused to download and then it says no tokens available. I phone the helpdesk and they basically tell me to write an exam, type out a history of my life, submit blood and urine samples and a sample of my DNA, etc. ***!!! Not sure if they understand how this works but I'll explain... I give you money... You give me what I paid for. Not rocket science Takealot. Pathetic. Rather buy ebooks from people who actually know what they are doing.