DONT DO BUSINESS WITH TAKEALOT

I went on line to find herbal medication for vision problems. Medication with certain natural herbs is what I was looking for. I went to Takealot and saw what I thought was various medications in boxes and bottles. I chose one and ordered two. Nowhere did it mention that the product was in fact a book, if I had known that why would I order 2. Imagine my surprise when two books were delivered. On requesting to return these I ended up speaking to 4 different people and getting a very uncompromising reply saying that the E mail was not in my name and as it was in my deceased wife's name they needed death certificate her ID details of the contents of the will. What possible reason can they need this information. I ordered the item I paid on my credit card, my deceased wife , as far as I know did not even know about Takealot. $ of their people obviously do not talk to each other. I will never order anything again from Takealot, tel all my friends about this nonsence and report them to the Advertisng Standards Authourity