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Annonymous H

1 reviews | Active since Sept 2016

14 Jun 2024, 08:57

Don't buy the Kenwood - Accent Collection Centrifugal Juicer - JEM02.A0BK from TakeAlot, You'll waste your money!!!

I bought a Kenwood - Accent Collection Centrifugal Juicer - JEM02.A0BK on 11 October 2023. I used the machine all but a handful of times when it suddenly stopped working. I logged a return on 24 April 2024 and was advised that my return was rejected due to it "not meeting TakeAlots return standards". I booked the machine in with S&H Electronic Services who advised that the activation switch broke off and I'd need to pay them almost R700 to get this fixed. This in my opinion is clearly a manufacturing default, as I dod not use the machine more than 5 times in order for it to be classified as wear and tear. I bought the machine through TakeAlot, yet they're taking absolutely no responsibility for defective products bought on their site. A piece of advise, stay away from buying electronics on takeAlot. Had I bought this through another retailer such as Clicks, I would've been assisted in a better way.

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