1 reviews | Active since Sept 2016
DONT BUY PHONES FROM TAKEALOT!!!
Yes, i'm still waiting on my Huawei P8 (RRN-df6a-58c4)that was returned to Takealot for a charging issue. This item was returned on the 15th of November 2018, went under testing and finally received an update from Takealot that the supplier decided to fix the item. Not sure why it has to take the whole of the 21 days to fix a problem like this, if i had to go and get it fixed myself the phone would probably be fixed the same day by another repair shop if not under warranty.
I have to constantly request updates from you guys and then most of my emails are answered by a automated response system or it's still in within 21 days. Lately it's past the 21 days, so we past the buck to the courier service which i then requested to pickup the item at the Milnerton branch. Then get told that they don't have it, this was before the courier was even involved because a person can wait for a courier until next year.
Please give us better support and not just take a person's money, i pay my money to you and not to whoever(3rd party) should have responded better.
