DON'T BUY LAPTOP FROM TAKEALOT

Warning. DO NOT purchase a laptop from Takealot. I returned my daughters laptop prior to warranty expiring. The laptop was collected on the 1st February 2022 and since then I have had nothing but silence or evasive answers. No laptop, no refund, no service. I cannot get an answer from anyone at Takealot. I resorted to Twitter and get fobbed off with responses about the service provider. Communications only happen when I initiate it and then the responses are less than adequate. I have no idea what has happened to the laptop and I now just want my money back + interest or for a replacement laptop to the same specs. But I get no answers. Nothing but silence or evasion.