Dont buy from this company

I placed a order online for a tablet and the money was taken from my cheque account but the order was not processed. My ebucks was also taken. I been in contact with employee Rafiek Robertson who told me to contact my bank and ask them to release the money which takealot is holding. I called the bank and they said they cant do that, i must launch a dispute. I called Rafiek again and he insisted i must give him a pdf printout of the funds on hold. I told him the fund is not on hold so i cannot do that. I asked to speak to his manager, he said theres no manager there. Can you believe that? my advice is dont buy from this company they will take your money and mess you around. I am still waiting for my funds to be released and my refund on my ebucks