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Amy A

1 reviews | Active since Mar 2019

06 Feb 2026, 16:18

Don’t be fooled by Takealot More subscriptions. They do not honour their terms.

Do not trust Takealot. I am a Takealot More subscriber - I know, I’m a fool. Anyways, yesterday (Thursday) I made a purchase and selected same day delivery. Purchase was made within the timeframe for same day delivery. I pay and finalise the purchase. Not long thereafter, I receive an email to say that the same day delivery was cancelled. Delivery pending. I received the item today. Today (Friday), I made another purchase before 10am. Once again, I chose same day delivery, which came up as an option and I was allowed to complete the transaction. Once again, not long thereafter, I get another email saying same day delivery was cancelled and the order is scheduled for delivery on MONDAY!!!! I try to cancel the order because I DO NOT NEED THE ITEMS ON MONDAY, I need them this weekend, and I get told they’ll get back to me in 4 days??????? Money gone, no items received. I call and they tell me someone from Takealot More will call me back. I was reluctant to leave the call because I said they’re not going to call me back. Guess what - NOBODY CALLED ME BACK UP TO NOW. Now you tell me, why am I paying the premium subscription fee ? Takealot forgets that they are not a monopoly and Amazon charges R2 for same delivery and has free delivery options otherwise. To heck with this nonsense.

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