1 reviews | Active since Oct 2013
Don't rely on Takealot stock
I placed 2 orders with Takealot, *** and *** on 24/01/2015 and called to confirm stock of all items, once I paid and Takealot verified receipt on Monday, 1 item in each order needs to be ordered from supplier. I called the call center and they say the items will only reach their warehouse on 04/02/2015 and then be dispatched to me. I asked if the items they have can be dispatched in the mean time and if they do that I will have to pay separate delivery charges for each item whereas if I ordered each item separately, I might have gotten my some of them already. It just does not make sense. So all in all I will have to wait 2 weeks to get my items, in this day and age, that is totally unacceptable and inconvenient. Isn't Takealot in the business of being convenient???
Since you called us to confirm that all the items were in stock before placing your orders & found out afterwards that it actually needs to be ordered from the supplier, we think you make a valid point that we should try & assist in some way to make up for the inconvenience.
We've therefore released your orders to be sent asap free of charge. Your other order should then be delivered 2nd of February. Sorry for the bad experience. Hope this makes up a bit for the hassle.
Regards,
takealot.com
Since you called us to confirm that all the items were in stock before placing your orders & found out afterwards that it actually needs to be ordered from the supplier, we think you make a valid point that we should try & assist in some way to make up for the inconvenience.
We've therefore released your orders to be sent asap free of charge. Your other order should then be delivered 2nd of February. Sorry for the bad experience. Hope this makes up a bit for the hassle.
Regards,
takealot.com