AB
Amit B
1 reviews | Active since Mar 2011
17 Dec 2015, 17:33
Don't care once you have bought a product
I have been trying to find out about my exchange for my mist fan. The call centre answers and then just places me on hold for 15 mins. This is really poor service- i just want a fan that works and to be told accurate times. Otherwise rather refund me if I'm not important enough
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takealot.com's replyOfficial
17 Dec 2015, 17:39Hello amitb,
We're sorry to hear of the troubles you've experienced with our call centre. It should not be this difficult to receive the assistance and feedback you require. We've asked our complaints team to get in touch with you to go over the details of this matter so that we can assist in getting it sorted out as quickly as possible.
Kindly keep an eye out for our team's call shortly.
Kind Regards,
takealot.com
We're sorry to hear of the troubles you've experienced with our call centre. It should not be this difficult to receive the assistance and feedback you require. We've asked our complaints team to get in touch with you to go over the details of this matter so that we can assist in getting it sorted out as quickly as possible.
Kindly keep an eye out for our team's call shortly.
Kind Regards,
takealot.com
takealot.com's reply17 Dec 2015, 17:39
Official
Hello amitb,
We're sorry to hear of the troubles you've experienced with our call centre. It should not be this difficult to receive the assistance and feedback you require. We've asked our complaints team to get in touch with you to go over the details of this matter so that we can assist in getting it sorted out as quickly as possible.
Kindly keep an eye out for our team's call shortly.
Kind Regards,
takealot.com
We're sorry to hear of the troubles you've experienced with our call centre. It should not be this difficult to receive the assistance and feedback you require. We've asked our complaints team to get in touch with you to go over the details of this matter so that we can assist in getting it sorted out as quickly as possible.
Kindly keep an eye out for our team's call shortly.
Kind Regards,
takealot.com