DON'T BUY FROM TAKEALOT

Item: takealot.com
Rating: 1

With reference to phone calls, e-mails I would like to warn everyone about the bad experience we hve with our order at Takealot On 9 December we have purchased 2 items from Takealot – Ref # ********** . Delivery was confirmed on 19 December 2016. On 12 December I received a phone call from Skynet for delivery of my parcel. I waited the whole day at the office but the delivery didn’t took place. On 13 December I phoned Skynet and they told us that the parcel disappeared. On 16 December Jamie Philander again confirmed delivery for 19 December, without any luck On 27 December my order was cancelled because the items was damaged and a new order number was issued – Ref # *** On 2 January 2017 Charles Nashima confirmed by e-mail that the expensive item was ready for delivery but the DVD not because Takealot was awaiting the item from the supplier On 11 January 2017 I received an e-mail that confirmed delivery of my parcel at 15h10 – but nothing was delivered. On 12 January 2017 I phoned Takealot with my query and confirmation of delivery to couriers was confirmed. I requested a case number but was told that I must use my order number. On 16 January 2017 I received the DVD but the portable air conditioner was not delivered. I immediately phoned Takealot with the problem where the phone was disconnected during my conversation and I can’t reach someone on the Call Centre number now. I can hear noises in the background when the phone is answered but no reaction to my call. Each mail and phone call have a different view on the parcel and still I have not receive a suppose-to-be-Christmas-ppresent.

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