1 reviews | Active since Mar 2009
Don't believe what you see on their site
<p>Ordered a "wipe-clean" book that was supposed to come with two pens. As it only came with one pen, I was forced through their "returns" procedure which included having to siupply photos. They then cam back to me to say that the item was only supposed to have one pen and that they would "credit my profile", but not provide the additional pen I requested.</p> <p> </p> <p>"Credit my profile"! What a cheek. They should at least have affreded to credit my credit card!</p> <p> </p> <p>As my granddaughter had already seen the book and had been very excited, I elected to keep it, but I was disgusted that Takealot would not honour the product description!</p>
Hello Steve
Please accept our sincerest apologies for not being able to provide you with the item as described on our website. Thank you for giving us the opportunity to turn this experience around for you.
Rest assured, we are constantly looking at how we can improve our processes so that our service is in line with your expectations.
Regards
Takealot.com
Hello Steve
Please accept our sincerest apologies for not being able to provide you with the item as described on our website. Thank you for giving us the opportunity to turn this experience around for you.
Rest assured, we are constantly looking at how we can improve our processes so that our service is in line with your expectations.
Regards
Takealot.com
