MP
Marc P
1 reviews | Active since Dec 2015
07 Dec 2015, 15:48
Don't Believe Their Delivery Times
I ordered a product from takealot and it said it had a delivery of 10 to 12 Days and after i paid I received the confirmation of my order and it said it would be delivered in 32 Days
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takealot.com's replyOfficial
07 Dec 2015, 17:02Hello marcofox,
Thank you for taking our complaints team's call to clarify this situation. As advised our refunds are processed in roughly 2 - 3 working days, depending on the processing time of your bank. We apologise for the miscommunication and the unnecessary concern this has caused. Furthermore we've asked the relevant product buyer to clarify the delivery estimate as it does not add up to the lead time. Our team will be in touch with you as soon as they've received feedback and will assist in resolving this matter with you soonest.
Sincerely,
takealot.com
Thank you for taking our complaints team's call to clarify this situation. As advised our refunds are processed in roughly 2 - 3 working days, depending on the processing time of your bank. We apologise for the miscommunication and the unnecessary concern this has caused. Furthermore we've asked the relevant product buyer to clarify the delivery estimate as it does not add up to the lead time. Our team will be in touch with you as soon as they've received feedback and will assist in resolving this matter with you soonest.
Sincerely,
takealot.com
takealot.com's reply07 Dec 2015, 17:02
Official
Hello marcofox,
Thank you for taking our complaints team's call to clarify this situation. As advised our refunds are processed in roughly 2 - 3 working days, depending on the processing time of your bank. We apologise for the miscommunication and the unnecessary concern this has caused. Furthermore we've asked the relevant product buyer to clarify the delivery estimate as it does not add up to the lead time. Our team will be in touch with you as soon as they've received feedback and will assist in resolving this matter with you soonest.
Sincerely,
takealot.com
Thank you for taking our complaints team's call to clarify this situation. As advised our refunds are processed in roughly 2 - 3 working days, depending on the processing time of your bank. We apologise for the miscommunication and the unnecessary concern this has caused. Furthermore we've asked the relevant product buyer to clarify the delivery estimate as it does not add up to the lead time. Our team will be in touch with you as soon as they've received feedback and will assist in resolving this matter with you soonest.
Sincerely,
takealot.com