Don't believe the web site, the call agents or guarantee

<p>Ordered "in stock" item. Paid extra for guaranteed delivery.</p> <p>Due date...no item...no call...no e-mail. On my calling twice I get the "sorry but there is no stock. We can send an e-mail to the buyer." Huh? What about my guarantee? What are you actually going to do about it? E-mails don't solve problems....</p> <p>"We'll get back to you". Right - big *****.</p> <p>After phoning them next day again. I get the same story but with a "well then we can cancel the order". Huh? again.</p> <p>I don't want to cancel, I want my item and I want to know when I'll get it.</p> <p>After an exhasperating hour I finaly caved with a full refund and "sorry token of R150". It doen't make the service better. </p> <p>Very poor Takealot. Very poor.</p> <p>The rest of the comments on this site are testament to that.</p> <p> </p>