does not responde to customer complaints

It is disgusting that Talealot refuse to resolve a customer complaint when they clearly in the wrong. On 24 November I posted on Hello Peter and got called by Takealot the same day promising a call to resolve the issue by the end of the day. It is now 1 week later and still no call!<br> <br> Takealot delivery team damaged a fridge that cost R1,500 and now they refuse to issue a refund. This is how they treat a customer that has spent around R60,000 with them since May 2014, they obviously don't care about their customer's at all.<br>