LB
Lizette B

1 reviews | Active since Aug 2009

17 Jul 2015, 17:20

Does it Takealot to be this AWESOME?

I was devastated when Kalahari merged with Takealot (not that I had such great experiences there, but I didn't know TAL and it was new...). However, you guys quickly put any doubts at ease. I've developed somewhat of an addiction to ordering from TAL and naturally there have been one or two returns (not Takealot's fault - just manufacturer defects) and they were sorted out practically the second I hit that return button. I was just busy smashing up my house because a local take-away conned me (on top of a week of terrible service from everywhere else) when I got an email that you guys have shipped my last return parcel less than 24 hours since I pressed the return button and now I'm just crying because it is such a relief that there is one company in the universe that makes giving them my hard-earned money a pleasure. THANKSALOT!!!! You guys are absolute rock stars.

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Replies (1)
takealot.com
takealot.com's reply17 Jul 2015, 17:32
Official
Hello Lizette Ba,

Your compliment's given us a good chuckle and it's an awesome way to end off a busy week. But the best part is knowing that we've won you over with fast and reliable service and that we were able to brighten up what seems to have been a tough week for you. Thanks for giving us a try and allowing us to prove what we're capable of. Your feedback is always welcome and you can also get in touch with our guys on social media if ever there's anything you need assistance with.

Our aim really is to make shopping with us as easy and convenient as possible for you and we're glad to know we're on track to achieving this goal.

Hope you have an awesome weekend!
Talks soon,
takealot.com