LW
Lindsey W
1 reviews | Active since Jan 2016
20 Jan 2016, 10:48
***** Friends Box Set
I recently bought a friends Box set from TAKEALOT. The box set looks like it has been home made. Each season cover is pixalted and does not look the same as other box sets i have seen. The box cover was missing and just delivered with plastic around it. The disk printing was inconsistent. For instance season twos disks look like they have been home printed. The usual printing on the inside of each season with each episode are missing and the viewing quality is dismal. I am very upset to think that i could have pay EXACTLY the same money at musica for a much more superior product. This is not the first time i have heard of TAKEALOT using cheaper and worse products. Extremely disappointing.
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
21 Jan 2016, 04:55Hello Lindsey.Walsh9,
We sincerely apologise for the condition in which you received your order. We pride ourselves on offering high quality products at the best prices and we are disappointed to hear about the negative experience you've had with us.
Thank you for taking Maxine from our complaints teams call today and allowing her to investigate and raise this with the relevant department. We will contact you as soon as we receive feedback to conclude this matter accordingly.
Regards
Takealot.com
We sincerely apologise for the condition in which you received your order. We pride ourselves on offering high quality products at the best prices and we are disappointed to hear about the negative experience you've had with us.
Thank you for taking Maxine from our complaints teams call today and allowing her to investigate and raise this with the relevant department. We will contact you as soon as we receive feedback to conclude this matter accordingly.
Regards
Takealot.com
takealot.com's reply21 Jan 2016, 04:55
Official
Hello Lindsey.Walsh9,
We sincerely apologise for the condition in which you received your order. We pride ourselves on offering high quality products at the best prices and we are disappointed to hear about the negative experience you've had with us.
Thank you for taking Maxine from our complaints teams call today and allowing her to investigate and raise this with the relevant department. We will contact you as soon as we receive feedback to conclude this matter accordingly.
Regards
Takealot.com
We sincerely apologise for the condition in which you received your order. We pride ourselves on offering high quality products at the best prices and we are disappointed to hear about the negative experience you've had with us.
Thank you for taking Maxine from our complaints teams call today and allowing her to investigate and raise this with the relevant department. We will contact you as soon as we receive feedback to conclude this matter accordingly.
Regards
Takealot.com