1 reviews | Active since Nov 2011

22 Dec 2015, 15:52

Do not read or deliver

For 2days after email and phone call for delivery with confirmation. They still delivered at wrong address and then the call centre have an attitude!!! Refund me not interested any more.

0
Replies (1)
takealot.com
takealot.com's reply22 Dec 2015, 17:07
Official
Hello Correta,

Thank you for taking Maxine from our complaints team's call to apologise for the mess up with your delivery address. We understand why you're upset with this situation and we appreciate the opportunity to rectify the situation. We are addressing this matter with Fedex and will ensure that your parcels are delivered to the correct address as soon as possible.

Our complaints team is closely monitoring this situation and will inform you about the delivery details as soon as it's been confirmed.

Sincerely,
takealot.com