DO NOT DO BUSINESS WITH THIS COMPANY. THEY TAKE YOUR MONEY EVEN THOUGH YOU HAVE RETURNED THE GOODS.....UNOPENED!!!

I purchased and paid for a Wi-Fi router - order number #***. I collected the router on 13/11/2024 however, just prior to collecting the router, I realised that it didn't have a sim card slot and that I could not use it. Immediately on collecting the router, I logged a return, and returned the router without even opening the box. I received a communication on 14/11/2024 that my payment had been refunded.

It is now 22/11/2024 and to date, my payment has still not been paid into my bank account, despite the fact that Takealot say that my payment has been refunded.

I do not believe that it takes 8 days for a payment to clear through a person's bank account.