RD
Ritesh D
1 reviews | Active since Feb 2013
26 May 2020, 16:33
Do not buy from takealot. They should close down.
Order number: ***0. Mysteriously cancelled maybe to some other person. I’m angry very angry with the service of takealot and wish they could just close down. Infect I hope they do because they have no customer service. My previous complaint was addressed but they gave a credit and when I want to use the credit they quickly take money and and cancel order 3 hours later. Why was the item available to purchase then they cancel it. Not fair and really angry. There call centres are closed because they afraid that the virus might travel over phone lines. What type of service is this company running. I can’t get my money back and now I’m thinking of laying a formal complaint with the police for case of theft. DO NOT BUT FROM TAKEALOT ********** THERE STAFF AND MANAGERS DONT CARE.
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Replies (2)RD
Ritesh D's updateReviewer Update
26 May 2020, 19:28Lol. After continued emails sent to these people including there CEO KIM REID, they have deleted my account. Yes I swore at them badly because I feel they were wrong in not responding to my emails. I seen before they deleted my account and blocked my emails that they have processed a credit but no response as to when I will receive my R1500.00. Never again must people go through what I have gone through to get deleted off a e-commerce platform. I must have got through to them somehow but they were wrong in deleting my account. TAKEALOT you guys are rude and don’t stick to your policies. There is no way now if my skullcandy headphones unboxed deals goes bust Because I have no warrenty from them . So takealot thanks for that. People think twice about using takealot they just a monopolistic company that gets angry with a customer to delete them. It’s cool. Thanks
RD
Ritesh D's update26 May 2020, 19:28
Reviewer Update
Lol. After continued emails sent to these people including there CEO KIM REID, they have deleted my account. Yes I swore at them badly because I feel they were wrong in not responding to my emails. I seen before they deleted my account and blocked my emails that they have processed a credit but no response as to when I will receive my R1500.00. Never again must people go through what I have gone through to get deleted off a e-commerce platform. I must have got through to them somehow but they were wrong in deleting my account. TAKEALOT you guys are rude and don’t stick to your policies. There is no way now if my skullcandy headphones unboxed deals goes bust Because I have no warrenty from them . So takealot thanks for that. People think twice about using takealot they just a monopolistic company that gets angry with a customer to delete them. It’s cool. Thanks
RD
Ritesh D's updateReviewer Update
27 May 2020, 11:29Anyway just an update from takealot *******. I know I was wrong in swearing them but still no reference to the R1535.00 they stole, so they sent me the email below. Bradley Barnes could not even assist but sits behind his computer and dishes out this email. Please do not use takealot they are ******* and monopolistic communist.
I responded asking for my money and it is blocked.
Thanks you *******.
TERMINATION OF YOUR TAKEALOT GROUP ACCOUNTS
Good day Mr Daya, We refer to the recent email communication held on 26 May 2020 in relation to the delivery of the SkullCandy Hesh 2 Bluetooth Headphones - Silver & Black on order number***0. Please be advised that Management has taken the decision to terminate your customer profiles with immediate effect. At Takealot, we have and will always strive to be customer-centric, but we also expect our customers to show common decency when dealing with our employees. We do not wish to subject our employees to any abusive behaviour. To be clear, we will no longer be providing any services to you. We also ask that you refrain from any further communication with our customer service employees. Should you need to claim warranty on any item you have purchased, please respond to this email. Kind regards,Bradley BarnesCustomer Relations Manager Our company is built around the simple concept that the customer comes first.
I responded asking for my money and it is blocked.
Thanks you *******.
TERMINATION OF YOUR TAKEALOT GROUP ACCOUNTS
Good day Mr Daya, We refer to the recent email communication held on 26 May 2020 in relation to the delivery of the SkullCandy Hesh 2 Bluetooth Headphones - Silver & Black on order number***0. Please be advised that Management has taken the decision to terminate your customer profiles with immediate effect. At Takealot, we have and will always strive to be customer-centric, but we also expect our customers to show common decency when dealing with our employees. We do not wish to subject our employees to any abusive behaviour. To be clear, we will no longer be providing any services to you. We also ask that you refrain from any further communication with our customer service employees. Should you need to claim warranty on any item you have purchased, please respond to this email. Kind regards,Bradley BarnesCustomer Relations Manager Our company is built around the simple concept that the customer comes first.
RD
Ritesh D's update27 May 2020, 11:29
Reviewer Update
Anyway just an update from takealot *******. I know I was wrong in swearing them but still no reference to the R1535.00 they stole, so they sent me the email below. Bradley Barnes could not even assist but sits behind his computer and dishes out this email. Please do not use takealot they are ******* and monopolistic communist.
I responded asking for my money and it is blocked.
Thanks you *******.
TERMINATION OF YOUR TAKEALOT GROUP ACCOUNTS
Good day Mr Daya, We refer to the recent email communication held on 26 May 2020 in relation to the delivery of the SkullCandy Hesh 2 Bluetooth Headphones - Silver & Black on order number***0. Please be advised that Management has taken the decision to terminate your customer profiles with immediate effect. At Takealot, we have and will always strive to be customer-centric, but we also expect our customers to show common decency when dealing with our employees. We do not wish to subject our employees to any abusive behaviour. To be clear, we will no longer be providing any services to you. We also ask that you refrain from any further communication with our customer service employees. Should you need to claim warranty on any item you have purchased, please respond to this email. Kind regards,Bradley BarnesCustomer Relations Manager Our company is built around the simple concept that the customer comes first.
I responded asking for my money and it is blocked.
Thanks you *******.
TERMINATION OF YOUR TAKEALOT GROUP ACCOUNTS
Good day Mr Daya, We refer to the recent email communication held on 26 May 2020 in relation to the delivery of the SkullCandy Hesh 2 Bluetooth Headphones - Silver & Black on order number***0. Please be advised that Management has taken the decision to terminate your customer profiles with immediate effect. At Takealot, we have and will always strive to be customer-centric, but we also expect our customers to show common decency when dealing with our employees. We do not wish to subject our employees to any abusive behaviour. To be clear, we will no longer be providing any services to you. We also ask that you refrain from any further communication with our customer service employees. Should you need to claim warranty on any item you have purchased, please respond to this email. Kind regards,Bradley BarnesCustomer Relations Manager Our company is built around the simple concept that the customer comes first.