Do not buy from Takealot, they loose your items and ***** your money

So its been 10 days now afterTakealot collected my defective watch...they somehow lost it (yes) I still have not been refunded because now they are waiting for a POD (proof of delivery)...oh yes I have phoned everyday to query my refund/credit...It séms now I have lost my money, and this was supposed to have been my sons Christmas present. This was the second return, first time on Christmas we saw the strap was defective to I returned it and was credited. Then I ordered another one, this time it cohld not even keep Charge for 12hours, so I returned it...So my son still did not get his Christmas present and its almost a month after Chritmas. I have been such a loyal customer of Takealot for years, and spend Thousand apon thousand with them...I will never buy from them again. The most disheartning thing is they don't even bother with the complaints on Hello Peter..Thanks for *****ing my money, you just lost a loyal customer. Takealot is going to get a reality check once Amazon launches in SA February...I will rather support a USA company than a SA company