Do not buy electronics from [URL Removed]

A brand new laptop was purchased in April, it was also on the expensive end of the market. A new laptop arrived, but with a very faulty number pad. Hence, do not purchase laptops from [URL Removed] It was collected and taken in for repairs. Unfortunately, Microsoft Office and an anti-virus was already installed. Had we known that Take-a-lot would send us ******* we would not have installed any items. Todays date is June 15th and we are still sitting without a laptop and less R3000 for the software. <br> <br> I have 5 names of different employees that have not been able to solve my problem in 2 months- shocking.<br> <br> Lack of feedback is terrible and not willing to help in the interim whilst we wait. All we would like is for our money back as well as a new Microsoft Office and Anti-virus to also be replaced. <br> <br> I do not think for 2 months of unassisted support this is too much to ask from a less than prestigious company.